Privacy Policy

1. Promoter and body responsible for processing data

The promoter and body responsible for processing the personal data collected on this website is:

Frozen Fish International GmbH
Am Lunedeich 115
D-27572 Bremerhaven

We are committed to protecting your personal data according to the regulations and provisions of the German Data Protection Act.

These guidelines are intended to explain which type of information we gather on this website, how we use it and how we protect it. They also provide an overview of your data protection rights and include information on how to contact us. The guidelines apply only to this website, and not, for example, to banners, advertising or promotions on websites of third parties sponsored by us or with whom we have an association.

2. Personal data and its use

(a) Which data do we collect and why?

When talking about "personal data", we mean data we collect from you which would allow you to be personally identified. In general, this includes your name, address, telephone number (also mobile), credit card details, user name, e-mail address, age, gender and marital status. It can also include information on your shopping habits and preferences, your lifestyle, hobbies and other interests. We assure you that we will only save personal data which you communicate to us voluntarily.

Whenever you provide us with personal data on this website, it will always be clear for what purpose it is being gathered and we will always ask for your approval. We will then use the data exclusively for the purposes quoted. Your data could be used, for example, for the following purposes:

1. To answer your questions

Should you provide personal data in connection with a question or query concerning the company, its products, services, quality or availability, we will use that data to answer your question. In some cases, it may be necessary to share your data with other members of Nomad Foods or with external data analysts.

2. Participation in competitions

Personal data communicated on an entry form can be used to run the competition according to the rules. These rules sometimes dictate that the winner's identity is published in shortened form and that winners are obliged to take part in future PR events. It may be that competitions are run by external parties on our behalf, in which case they may have access to your data (cf. data analysts).

3. Future direct marketing

If you agree to accept information on our products or services, it could happen that we send you similar material at a time we think it could interest you. If you approve, we will share your information, as we have received at that time, with other companies in Nomad Foods as well as other carefully selected companies who may be interested in sending you information or offers for products or services. At any given time you can opt out by letting us know that you do not wish any further contact.

(b) Use of data outside the EEA (European Economic Area)

It is possible that data we gather about you is transferred to and stored at a location outside the European Economic Area (EEA). The same data may also be processed by personnel working for us or our suppliers outside the EEA. By providing your personal details, you consent to the transfer, storage and processing of this data. We will take all appropriate measures to ensure that your data is treated with utmost care and in accordance with these data protection principles.

3. Data analysts

It may happen that we commission a third party to analyse and process the data collected on our websites (including your personal data). It could be, for example, that our website is hosted or maintained by an IT provider, or that marketing promotions are administered by an advertising agency. We may also forward your personal data to external suppliers and providers to arrange for payment and delivery of goods or services you may have. Such external suppliers and providers are contractually obliged to use your data exclusively for the purposes and in the manner indicated to them by us.

4. Security

We take all reasonable measures to ensure the security of your personal data and we demand the same from our external data analysts. Access to all personal data is restricted to prevent alteration, misuse or unauthorised access. Please be aware, however, (i) that we may reveal your personal data if we are legally required to do so or if a search warrant has been issued or if we are otherwise legally required to do so, for example by a summons or court order and (ii) that data transfer in the internet is never absolutely secure. We are not in a position to guarantee the security of data transferred on our website. Data is always transferred at your own risk.

5. Cookies

Our website uses cookies in order to distinguish you from other users. This not only helps us to offer you a better experience when navigating through our site. It also allows us to make improvements to our website. In our Cookie (link here to cookies) Policy, you can find out more about the cookies we use and the purposes they serve.

6. Your rights

German data protection legislation affords you the following rights:

  • the right to revoke your consent to the processing of your personal data;
  • the right to obtain a copy of the personal data on you which we have stored;
  • the right to disallow the processing of your personal data for direct marketing purposes;
  • the right to correction of any inaccurate personal data we hold about you.

Contact privacy policy:

[email protected]

7. Changes to our data protection guidelines

Any future changes to our data protection guidelines will be posted on this website and communicated to you by e-mail if so requested.